100% No-Risk Money Back Guarantee!
You are fully protected by our 100% Money Back Guarantee. If you don't like our service over the next 14 days, then we will gladly refund your money.
Frequently Asked Questions
No. This is included in the plan fee.
Yes. However, we support .co.ke and .com domains for now.
Just give us a buzz and we will do it for you.
Contact us after signing up so that we can adjust the subscription fee for you. We normally charge KShs1000 for a domain.
No. When you sign up for an account at a given price, your account is locked in that price and you won't be affected by any price changes.
We firmly believe in and stand behind our products 100%. But we understand that it cannot work perfectly for everyone. If you are unhappy with your subscription of any of our plans, we will gladly refund your money. You can apply for a refund within 14 days of purchase.
Note: We don't offer refunds for domains purchased from us.
No, this is not currently possible.
Yes. All websites created using our platform have SSL certificates which ensures that data sent between the website and website visitor is encrypted. SSL certificates are automatically configured for all plans.
We support simple (static) or slightly dynamic websites (i.e. online stores with minimal number of products only).
Hence we don't support membership, online marketplaces, realtor, directory or betting tips websites for now.
Your website will continue to function as it was set on a higher plan. For example, if you had activated the ecommerce module in the Enterprise Plan, then downgrade to the Business Plan, the ecommerce functionality will still function as intended (i.e it won't be deactivated). However, any additional posts, pages or products above the plan's limit will be put into draft status (will not be visible to the website visitors).
Visitors will be shown 'This website is not available at the moment.' error message after 5 days upon expiry. However you will be able to access the website's administration area.
No, exporting your site to host on another server is not currently possible.
No. If you require a reliable and affordable hosting provider, we highly recommend Lenasi Cloud Hosting.