We firmly believe in and stand behind our products 100%. But we understand that it cannot work perfectly for everyone. If you are unhappy with your subscription of any of our plans, we will gladly refund your money. You can apply for a refund within 14 days of purchase.
The refund will be the amount you paid for your package, less a domain cost of KES 999 for (.co.ke and .com) domains. This is as a result of the technical nature of domains, but we will assist you transfer your domain to a new registrar. For other domains, kindly get in touch with us.
Note: We don’t offer refunds for domains purchased from us since the domains are automatically acquired from the domain registry.