Website Customization Terms and Conditions

So you have requested us to create your website? That’s great. Kindly review the terms and conditions below so you know what to and what not to expect from us.

What to expect from us

We will design your website within the capacity of our website builder. We support simple and ecommerce websites. Have a look at the type of sites we support at our templates page.

Hence we don’t support membership, online marketplaces (e.g. jiji.co.ke), realtor (e.g. buyrentkenya.com), advanced ecommerce sites (e.g. jumia.co.ke), directory or betting tips websites for now.

For advanced websites, have a look at our rates here.

What not to expect from us

We won’t create the graphics and content needed on the website. It’s your responsibility to provide us with the relevant information. If no information is provided, we won’t work on your website. We will not be held liable for the time lost or loss of revenue.

Time taken to complete your website

Websites with a lot of content will take more time to be completed than those without a lot of content.

However, so that we can serve you and our other customers in a timely manner, we tend to divide the tasks depending on the current projects we are working on at the moment, and follow a first come first served queuing system. Smaller tasks tend to be done faster than larger tasks.

Supposing we are working on your complete website, and another customer wants minor modifications done on their website, we first resolve the minor tasks before going back to your website. But with this type of task allocation, there’s a probability of having your project being delayed. We mitigate this by giving you a timeframe of when you should expect your website to be complete. This helps us plan and meet deadlines.

Issues tend to come up when we have given you an estimate date of when you should expect the website to be complete, but you consistently keep on contacting us requesting us on the progress. This usually results to a waste of time on both of our sides. While we expect suggestions as we work on it, kindly be patient.

We will always update you once we accomplish a particular milestone.

Terms and Conditions Updates

HostFiti reserves the right, at its sole discretion, to modify or replace any part of this Agreement without prior notification to you. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. HostFiti may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

Scroll to Top